Frequently Asked Questions
How long does it take to get a refund from Airbnb?
Refunds typically take 5-10 business days, but it depends on Airbnb’s decision and your payment method.
What if my host refuses to give me a refund?
If the host refuses, you can escalate the case to Airbnb’s Resolution Center. Our refund request generator can help you craft a strong claim.
What types of issues qualify for a refund?
Common refund-worthy issues include severe cleanliness problems, property misrepresentation, missing amenities, and safety concerns.
Do I need to contact my host before requesting a refund?
Yes. Airbnb requires you to contact the host first. If they don’t respond or refuse a refund, you can escalate the issue to Airbnb support.
Where do I submit my refund request?
Submit refund requests through the Airbnb Resolution Center.
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