Flight delayed or cancelled? Claim up to €600 yourself.
Check your flight for free. If the airline owes you, get a claim letter that cites the exact rules and keep 100% of your compensation.
- Fixed price $14.99, no commission
- Follow-up letters included if the airline refuses
- Money-back promise if you still get nothing
Free, takes about a minute
Same claim, very different payout
An example for a long-haul flight that arrived more than 4 hours late.
Compensation per passenger under EU261
What a claim company keeping a typical 35% fee would take
What you pay us, once. The €600 is yours.
How it works
Check your flight
Enter your route, airline and what happened. We apply EU261 or UK261 and show what you are likely owed, free.
Get your letter
A formal claim that cites the regulation and the court rulings that apply to your case, with your exact amount.
Send it, get paid
Paste it into the airline's claim form or email it. If they refuse, your follow-up letters are ready. Payment goes straight to you.
Letters that get money back
Questions
Is this legal advice?
No. RefundLetter is a self-help tool. We turn the rules that already protect you into a clear, correctly referenced letter. You check it, you send it, and you stay in control of your claim.
Why not use a claim company?
Claim companies handle everything for you, and they typically keep 25% to 50% of your compensation for it. Most airlines also accept claims sent directly by passengers. If you are happy to send one email or fill in one form, you keep all of it.
What if the airline says no?
Many airlines reject the first claim. Your claim pack includes the follow-up letters: a second request if they do not reply, answers to the common rejection reasons, a complaint to the free dispute resolution body and a final demand. We email you reminders at 14 days and 8 weeks. If the airline still pays nothing after that, our money-back promise refunds your fee.
Which flights are covered?
Flights departing from the EU, EEA, Switzerland or the UK on any airline, and flights arriving there on an EU or UK airline. Our checker tells you in about a minute, for free.
How far back can I claim?
It depends on the country. In England and Wales it is generally up to 6 years, in Germany about 3 years and in France 5 years. Older claims are harder, so it is best to send yours soon.
How does the money-back promise work?
If the airline pays you nothing after you have sent your claim and at least one follow-up letter, send us its final reply within 6 months and we refund your fee. It covers our fee, not the outcome of your claim. Full conditions are in our terms.
Do you contact the airline for me?
No. You send the letter yourself, from your own email or through the airline's claim form. That keeps the price fixed and the money paid straight to you.