The Ultimate Guide: How to Get an Airbnb Refund
If you’ve had issues with your Airbnb stay, follow these steps to increase your chances of getting a refund.
1. Understand Airbnb’s Refund Policy
Airbnb’s refund policy covers situations like host cancellations, misrepresented listings, and safety concerns.
2. Document Everything
Take clear photos, keep copies of messages, and document all problems.
3. Contact the Host First
Most refunds are easier to process when the host agrees. Be polite but firm.
4. Submit a Formal Refund Request
Use our Refund Generator to write a professional refund request.
5. Escalate If Necessary
If the host refuses, escalate the case through Airbnb’s Resolution Center.
6. What to Do If Airbnb Denies Your Refund
If your request is denied, consider filing a dispute with your credit card company or consumer protection agencies.
Looking for specific refund guides? Check out: